1. General Overview & Business Registration

This Payment Security Policy outlines the security standards, operational practices, and payment protocols implemented by beautyool (www.beautyool.com). Operating as an independent sole proprietorship registered in France, beautyool serves customers exclusively across the European Union and the United States.

All transactions processed through our checkout reflect our official entity registration details. The statement descriptor appearing on your payment card or bank account statement will clearly display as beautyool or beautyool.com.

  • Brand Name: beautyool
  • Website: www.beautyool.com
  • Legal Form: Sole Proprietorship (Entreprise individuelle)
  • Registered Address: Rue d’Allonville, Amiens, Hauts-de-France, 80080, France
  • Customer Support Email: aftersales@beautyool.com
  • Customer Support Line: +33 7 78 34 70 41

2. Accepted Payment Methods

We accept a range of secure payment instruments to facilitate seamless checkout for customers in Europe and the United States:

  • Credit & Debit Cards: Visa, Mastercard, American Express
  • Digital Wallets: Apple Pay, Google Pay, and supported express checkout solutions

3. Secure Payment Processing & Encryption Standards

Payment processing services on www.beautyool.com are managed through our authorized payment partner, Stripe.

  • PCI-DSS Compliance: All transactions are processed under PCI-DSS Level 1 compliance, the highest international standard for payment card data security.
  • Data Encryption: Payment card details are encrypted at checkout using standard SSL/TLS 256-bit encryption protocols and transmitted directly to Stripe. beautyool does not collect, store, or process full credit card numbers or security codes (CVV) on local servers.
  • No Account Required: Customers are not required to create or log into a third-party account to complete payments on our store.

4. Data Protection, Privacy & Cookies Compliance

We adhere strictly to data protection regulations, including the European Union General Data Protection Regulation (GDPR) and applicable United States privacy laws.

  • Cookie Management: Non-essential tracking or analytics cookies are deployed only after explicit user consent is granted via our website cookie consent banner.
  • Privacy Controls: Detailed information regarding data handling practices and your privacy rights is available on our Privacy Policy page.

5. Customer Support & Inquiry Response Time

If you have any questions regarding transaction status, payment verification, or billing inquiries, please contact our support team using the credentials below:

  • Customer Support Email: aftersales@beautyool.com
  • Customer Support Line: +33 7 78 34 70 41
  • Expected Response Time: We aim to respond to all written inquiries within 24 to 48 business hours during standard operating days (Monday through Friday, 9:00 AM – 5:00 PM CET).